360 Reviews Found
Business Response
Hi there, thank you so much for your positive comments about Frank's GMC! Until the next time we meet. Take care!
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Confirmed Service Customer
I was having a problem with one of my tires. I went to the dealer to check to check it out. I didn’t have an appointment but they said to leave the car for them to check it. It wound up the tire pressure gauge had to be replaced. I was very impressed with the service I received.
Jesus S.
NORTH ARLINGTON
Business Response
Hi there, we're so happy we were able to help you out! Thank you again for choosing Frank's GMC and we hope to see you again soon!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Greta experience. No issues. Always the best
Joseph B.
WALLINGTON
Business Response
Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
I'm so glad to hear it was a positive experience! We aim to make it a pleasure to work with us.
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Business Response
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!
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Confirmed Sales Customer
Great experience. Dealt with Michael the salesman from start to finish even signing all the paperwork with Michael, not with a finance manager. Great, transparent dealership, highly recommend.
Francesco D.
HAWORTH
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Scheduled a loaner, kept me advised, resolved the problems
Thomas R.
CLIFTON
Business Response
Hi, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Matt always provides me quick servicev
Barry P.
HASBROUCK HEIGHTS
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review.
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Business Response
Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
My truck was serviced in a timely manner and the staff was very friendly.
Douglas B.
EMERSON
Business Response
Hi there! We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
The staff at Frank's are sincerely the best customer service team members I've ever delt with. Matt is the rep my husband and I work with and he goes beyond his duties. He treats us like friends/family. I feel super comfortable taking my vehicles there because I know they will be taken care the right way.
Carmella C.
EAST RUTHERFORD
Business Response
Thank you so much for your kind words! We're glad to hear that you've had such a positive experience with Matt and our team at Frank's. We strive to treat all our customers like family, and it's wonderful to know that you feel comfortable trusting us with your vehicles. Your feedback means a lot to us, and we look forward to continuing to provide you with exceptional service in the future!
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Business Response
Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
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Confirmed Service Customer
Took me right away. Finished in about 40 minutes. Excellent!
Dennis G.
BLOOMFIELD
Business Response
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
They made suggestions about the service so I wouldn’t have to schedule a second appointment. I didn’t have to wait when I arrived. The gentlemen who helped me was very knowledgeable.
Kathleen O.
RUTHERFORD
Business Response
Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
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Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
The experience was excellent from the moment we walked into the dealership to the moment we drove off in our new Yukon. Greeted by a super friendly receptionist. Met Mike Vetrano our salesperson. He made us comfortable and offered coffee and water. Then we went for a test drive. No pressure, no hard sales tactics. Just friendly, knowledgeable, and informative. Got back to the dealership and was offered coffee and water again while we sat either Mike to go over the deal. Again, no haggling, no pressure. We put down a deposit the same night and finished all the details over the following week. I got the truck I wanted and a great experience buying it.
Joseph A.
LARCHMONT
Business Response
Congratulations on your new vehicle! Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Everyone is always so accommodating and friendly
Patricia M.
GARFIELD
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Your service staff are very respectful very kind gentleman I really appreciate being allowed to use your loaner truck for the duration that my vehicle was in the shop that helped tremendously!
Andrew Z.
RUTHERFORD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! Please don't hesitate to reach out if there's anything additional we can do for you.