339 Reviews Found
Confirmed Sales Customer
This is my second purchase at this dealership. Mark H, our salesman, is a pleasure to deal with. He is honest and forthcoming. He doesn’t play any games. He placed our order, and provided updates during the process. He worked with us on our trade in, and gave us a fair price. He spent a lot of time going over our new vehicle when we picked it up. I like dealing with this dealership. And we will definitely buy another new vehicle with them in the future.
Mark S.
ORADELL
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Matthew is exceptional on the way he handles things, always looking out after me. Feels like family every time I go there. Thanks again….
Roberto T.
HARRISON
Business Response
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Khaled at Frank's GMC was great to work with! Very helpful & knowledgeable. They have a very good staff there. From sales to service, everyone is very friendly & helpful! Will not be the last time using them
Shamus M.
NORTH ARLINGTON
Business Response
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Service Customer
The service department at Frank's Truck Center (GMC) took such great care of me. After experiencing issues with my Terrain, they quickly serviced my car and provided exceptional customer service!! It's always a pleasure dealing with Franks!
Courtney P.
PARAMUS
Business Response
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Service Customer
Joe, who is the service manager, is absolutely terrific...and more so under the daily pressure put upon him by his clients and employees.
Ralph M.
HOBOKEN
Business Response
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Franks GMC treat you like family because the doors are always open when you need help!
Ashton R.
NEWARK
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
During an oil change the Tech noticed an issue with the oil cooler and lines. Made an appointment and arranged a loaner car. Work was completed within the estimated time.
Peter N.
NUTLEY
Business Response
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Very easy purchase for my 2025 SLT Sierra. Mike in sales was great to deal with and very knowledgeable. Franks GMC still has the personal touch.
Glenn C.
WOOD RIDGE
Business Response
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
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Business Response
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
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Confirmed Service Customer
This dealership has great people who know what you need and keep you informed all the way through your appointment. My truck Newman update. The service manager said they will take care of it right away. He also said it would take a little while I appreciated his honesty on time and went to look at new vehicles while I waited.
Edward W.
LYNDHURST
Business Response
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I drive from Brooklyn to N.J. , to service my Yukon the right way every time. I received a good recommendation and was pleasantly surprised to find it was even better than expected.
John A.
BROOKLYN
Business Response
Thank you, John! We love hearing from our clients, and we're thrilled that you had a great experience with us! If you have any additional questions, feel free to get in touch!
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Business Response
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
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Business Response
Thanks, Anthony! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
The most courteous and respectful staff i have ever encountered. worked hard to give me a great deal with quick organized transfer
Domenick C.
PORT CHESTER
Business Response
Thank you so much for your feedback, Domenick! Our team is dedicated to delivering excellent service, and it’s gratifying to hear that we’re achieving that. We can’t wait to welcome you back on your next visit! Take care!
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Business Response
Hi Robert! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Got there at 8:40 for an Oil change Finally got into my truck at 10:25. Just thought it was a bit too long. Its possible that service was busy.
Jay A.
NORTH ARLINGTON
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Hello Robert! We truly appreciate your excellent rating. Thank you for taking the time to share your feedback about your recent visit. Take care!
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Confirmed Service Customer
great people great service I would recommend Franks GMC to anyone who asks
Douglas D.
RAMSEY
Business Response
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us at Frank's GMC. Your recommendation means a lot, and we look forward to serving you and your friends in the future!
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Confirmed Service Customer
The service Manager Joe and his team always make my visits extremely comfortable and quick. Javier is a dream to work!!. Super knowledgeable and professional
Weston R.
EAST ORANGE
Business Response
Hi, thanks for your kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!